Simpello, American provider of smart hotel applications, integrates FaceMe® facial recognition technology to provide a secure self-check-in solution for Great Ohio Lodges

• Location: United States
• Industry: Hospitality
• Established: 1965
• Capital: $790,000 USD

Hotel management aims to achieve the following objectives by integrating facial recognition technology:

• Alleviate staffing issues for hotel operators, reduce tedious processes, and increase efficiency
• Improve the waiting time for guest check-ins and enhance quality of service
• Protect guest privacy by ensuring that personal data (facial information) remains only on the guest's mobile device
• Prevent impersonation and ensure the security of guests' check-ins

Simpello turned to FaceMe® to agument their proximity-based reusable identity and decentralized data technology with facial recognition, streamlining the hotel check-in experience:

1. Guests take a selfie with their smartphone when booking through the hotel's online booking app. The FaceMe® Platform server generates a facial template, and Simpello technology creates a unique credential, storing it on the guest's phone.
2. When guests arrive at the hotel they simply approach a FaceMe® SDK preloaded self-check-in kiosk with the smartphone used during booking.
3. Once the self-check-in kiosk detects that the stored facial template on the phone matches the facial features captured by the kiosk, and simultaneously reads the correct credential from the phone, the check-in and room key issuance are completed directly without guests even taking out their phones.

• Highly Accurate: FaceMe® has been tested by NIST and achieved an accuracy rate of up to 99.83%, providing a fast and reliable identity verification mechanism.
• Highly Secure: FaceMe® is certified by iBeta for Level 2 liveness detection, confirming the authenticity of the room reservation and preventing impersonation, ensuring the security of customer transactions.
• Cross-platform: FaceMe® supports various operating systems and can be flexibly deployed on servers and edge computing devices.
• Complete SDK and API: The full FaceMe® SDK and FaceMe® Platform API help businesses integrate facial recognition quickly into existing services, enhancing identity verification capabilities.